// our core services

docstrats is a collective of resources that act as an extension of your team, providing high-value services so you can focus on growing your business.

Increase Sales
// increase sales

A sales team that runs smoothly uses successful, repeatable processes to ensure all its members are singing from the same sheet of music. Companies are assured that their customers are having the same sales experience and ongoing improvements are easily integrated into the existing sales processes.

docstrats works side-by-side with your team to produce:

  • Sales Process Documentation
  • Sales Script Creation
  • Templates for Consistency
  • Custom Training Materials
  • and More…
// retain more customers

Customers are the lifeblood of every company – inspire their trust and respect by providing a world-class experience with every interaction. This requires a customer-focused approach to your external processes.

docstrats increases positive customer experiences by providing:

  • Customer Service Call Center Script Creation
  • Product Manuals
  • End-User Guides
  • Quick Reference Cards
  • Training Materials
  • Customer Feedback Implementation
  • and More…
retain
operations
// operate efficiently

Eliminate errors, bottlenecks, and clean up chaos in your business caused by recurring mistakes, missed deadlines and repeatedly responding to the same questions. Optimizing your business operations by removing waste and increasing efficiencies will have a direct impact on increasing profitability.

docstrats removes the chaos by driving operational efficiencies through:

  • Business Process Improvement
  • Template Design and Standardization
  • Streamlined Documentation
  • Accessible and Easy-to-Follow Guidance
  • Operations Manual
  • Checklists
  • and More…
// grow faster

Growing your business requires many factors falling into place. All processes and procedures must be running like a well-oiled machine so critical tasks can be accomplished by any team member at any time. Additionally, staffing levels must be sufficient to meet project demands in order to hit growth goals.

docstrats supercharges your growth by:

  • Streamlining Processes and Procedures
  • Generating Enterprise-Wide Business Operations Manuals
  • Creating Templates and Standards
  • Customizing Training Materials
  • Providing Technical Resources for Short/Long-Term Needs
  • and More…
business woman