Insight

4 Reasons Documentation is Key to Your Success

You’ve heard about the importance of documentation in your business. But to really get on board, you need to understand why documentation is such an integral part of your business. So, here are 4 reasons why documentation is key to your business’ success: 1.    Your Employees don’t have to be mind readers….  If you want your employees to do something in […]

Insight

Tempted by Templates? Make your Documentation Easy!

We’ve all been there. It’s the beginning of a technical writing project, and you have no idea where to start. There’s a template for that! What’s a technical writing template? A technical writing template is a premade model for new documents. Think of a template as a form you fill out. Completely uncreative, kind of […]

Insight

The Importance of KYA

  KYA….Know Your Audience. Knowing your audience will help you decide what information you present and how you present it. It’s of the cornerstones of great technical writing. Simple in concept. But is it? Technical writing provides material that explains a process or makes a complex process easier to understand. The writing is methodical and […]