Insight

Tempted by Templates? Make your Documentation Easy!

We’ve all been there. It’s the beginning of a technical writing project, and you have no idea where to start. There’s a template for that! What’s a technical writing template? A technical writing template is a premade model for new documents. Think of a template as a form you fill out. Completely uncreative, kind of […]

Insight

The Importance of KYA

  KYA….Know Your Audience. Knowing your audience will help you decide what information you present and how you present it. It’s of the cornerstones of great technical writing. Simple in concept. But is it? Technical writing provides material that explains a process or makes a complex process easier to understand. The writing is methodical and […]